Shipping Policy

Last updated: March 2026

Thank you for shopping with us. Below you will find information about our shipping process and delivery times.

Order Processing

All orders are processed within 1–3 business days after being placed. Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information if available.

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery time is around 10–14 business days after your order has been shipped.

Please note that shipping times are estimates and may occasionally vary due to factors outside of our control, such as carrier delays, customs processing, or high demand periods.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. Occasionally we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you may receive a tracking number via email so you can monitor your delivery progress.

Please allow a few days for tracking information to update in the carrier’s system.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

If you notice an error in your shipping information, please contact us as soon as possible so we can attempt to correct it before the order is shipped.

Lost or Delayed Packages

If your package appears to be delayed or lost, please contact us and we will assist you in resolving the issue with the shipping carrier.

Contact Us

If you have any questions about shipping, please contact our support team:

Email: nuvenhealth@gmail.com